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Process consulting

Process first, then the right technology

If approvals happen in the corridor and nobody can say who holds a request right now, new software alone won't fix it. The process comes first.

With our partner PysFlow, whose consultants are PMP® certified:

  • they listen to the people who do the work,
  • map who owns each request, approval and payment,
  • then choose only the technology the process needs.

You keep your existing systems and start with a single process.

Book a free 30-min discovery call

You'll speak with a PysFlow consultant.

If you ask about process consulting, we share your request with PysFlow (Istanbul) so they can reply. See our Privacy Policy.

Who it's for

  • Businesses where approvals are given verbally and nobody can find them a week later
  • Teams whose requests arrive by phone, WhatsApp and in the corridor, and some simply disappear
  • Owners and managers who are the only ones who know where everything stands
  • Companies with accounting or ERP software that still track approvals and follow-ups by hand

What we build

  • A process map: who does what, in what order, and with whose approval
  • Authority and approval rules, e.g. purchase requests routed by amount
  • One channel for requests, with the details each one needs captured up front
  • Follow-up for the work that slips today: collection promises, supplier payments, complaints, meeting decisions
  • Indicators to track, such as waiting time, overdue work and workload by department
  • A record of who did what and when, so audit evidence comes from the process instead of a search
  • The technology the process needs, once it's clear: Apps Script automation in your Google account, a custom app, a CRM or an AI agent

Results from PysFlow projects

200+ processes live in daily use, 1,000+ users and stakeholders reached, and 20+ industries served.

Construction & supply: average purchase approval time went from 4 days to 1.5.

Food: 40% more overdue receivables collected after due-date-based follow-up, logged conversations and a planned call routine were put in place.

Energy & supply: payments made after the due date went from 20% to under 5%.

Figures as reported by PysFlow from its client projects (source: PysFlow's corporate profile). Results belong to each company's own process.

About our partner

PysFlow is a process management consultancy based in Istanbul. Its consultants are PMP® certified and start by listening to the people who do the work, before any technology is chosen. PysFlow reports 200+ processes live in daily use across 20+ industries.

PysFlow is our referral partner. MageSheet may receive a referral fee; it never changes what you pay. If you ask about process consulting, we share your request with PysFlow (Istanbul) so they can reply.

How we work

  1. Free 30-min discovery call with a PysFlow consultant: tell them where work gets stuck today
  2. Process discovery with PysFlow: interviews and, where possible, observing how the work actually flows
  3. Design the first process: owners, stages, approval rules and what to track
  4. Agree in writing which technology and what scope fit, then build and roll it out with your team
  5. Measure the result together, then move on to the next process if it's worth it

Where the build fits inside Google Workspace: see Apps Script automation.

When this is not the right fit

We'd rather tell you now than sell you the wrong thing.

  • You only need an accounting or ERP package. Buy the package; process design won't add much.
  • A one-person business where all the work sits in one head. There's no hand-off to design yet.
  • You know exactly what tool you want and need it installed tomorrow, without talking about the process. → Apps Script automation
  • You expect fixed timelines or prices before anyone has looked at the process. Those come after discovery, in writing.

We'll say so on the call. Often the honest answer is to fix one process first and see whether anything needs building at all.

Frequently Asked Questions

Everything you need to know

It means designing how a piece of work should flow before choosing a tool for it: who opens a request, who approves it, in what order, and how anyone can see where it is. If you skip this step, software usually just speeds up the confusion. Once the process is clear, the technology decision is smaller and cheaper, and sometimes you need less than you thought.

No. Your accounting, ERP and inventory systems stay where they are. The work fills the gap they don't cover: tracking requests, approvals, follow-ups and decisions between people. Where a connection to an existing system helps, we scope it in writing.

PysFlow's PMP® certified consultants lead the process discovery and design. When the process needs software or automation, such as Apps Script in your Google account, a custom app, a CRM or an AI agent, MageSheet can build it. The technology choice is made together once the process is clear. You book the call through us, and you speak with a PysFlow consultant.

Yes. PysFlow is based in Istanbul and works on-site in Türkiye. With businesses in other countries it works remotely, in English. Tell us on the discovery call where you are and how your team works, and we will plan it around that.

It depends on the process and how many people it touches. We start with a single process, not a company-wide project, and the scope, timeline and price are agreed in writing after discovery. Nothing is fixed before anyone has looked at how the work actually runs.

PysFlow is our referral partner. MageSheet may receive a referral fee; it never changes what you pay. If you ask about process consulting, we share your request with PysFlow (Istanbul) so they can reply.

You'll speak with a PysFlow consultant.

If you ask about process consulting, we share your request with PysFlow (Istanbul) so they can reply. See our Privacy Policy.